First Stop Family Service Center
The First Stop Family Service Center is The Salvation Army of Augusta’s social service center for community members throughout our 14 county service area who have an address. Services offered by The Salvation Army at this site include information and referrals, clothing and emergency food assistance, rent and utility assistance, case management, and Kroc Center membership scholarship applications. Supportive services are offered to individuals, families, and seniors. Some assistance is based on predetermined guidelines and availability of services.
To Receive Services
The First Stop Center is an appointment based facility, similar to a physician’s office. If you need assistance please call to discuss your needs with an intake worker and make an appointment to see a case manager from The Salvation Army and/or our partner agencies also offering services at the First Stop Center. Walk in cases will only be helped if time permits and all necessary documentation is presented. For more information please contact the First Stop Center at 706-922-8330. The United Way 211 help line offers 24 hour access to information and referral for community members who are in need or who want to offer help to others. Dial 211 or 706-826-1495 to find out where you can receive assistance, volunteer, or donate to help others in the CSRA.
Utility and Rent Assistance
Project Share utility and rent/mortgage assistance is offered by The Salvation Army at the First Stop Center by appointment only. Please call 706-922-8330 to inquire if funds are available and to be screened. Program qualifications and restrictions must be met in order to receive assistance.
Christmas Angel Tree Applications
Christmas toy and food assistance open applications are taken for The Salvation Army Angel Tree program each autumn. Call 706-922-8330 after August 1 for application dates and times, and the list of required items to make an application.
Kroc Center Scholarships
Reduced fee memberships to the Kroc Center based on income limits are available through the Membership and Guest Services Department. Individuals, families, and seniors who require more assistance for membership fees may apply for a Kroc Center Membership Scholarship from The Salvation Army. Funds are limited and the application process requires a case management assessment and interview. Membership Scholarship recipients will be required to attend classes or enrichment programs, work towards a goal plan, and continue meetings with a case manager in order to continue receiving a scholarship.
Membership Scholarship application packets are available at the First Stop Center or click here.
Scholarships are also available for children or youth to assist with class/camp fees. Please contact the Children and Youth Department at 706-364-5762 for more information.
First Stop Partner Agencies and Assistance
Other agencies offer their services to the community from offices at the First Stop Center. You can contact each agency directly or call the First Stop Center to inquire about an assessment or appointment for these services. Please note some partners only have part time hours at the First Stop Center.
Hope House for Women offers mental health and substance abuse screening and referral. The Augusta Warrior Project will assess and refer veterans to assistance programs, and together with CSRA Economic Opportunity Authority (EOA) and Goodwill, offers supportive services to qualifying veteran households. Consumer Credit Counseling Service offers budget and debt counseling. Area Agency on Aging provides information and referral for supportive elder and disability services. ALAS offers referrals for Hispanic community members. Goodwill’s Job Connection offers resources for people seeking employment. EOA provides home buyer and foreclosure intervention counseling and financial literacy training.
Services Available at The Salvation Army Center of Hope
Community members who are homeless or do not have an address may seek services and assistance from The Salvation Army of Augusta’s Center of Hope at 1384 Greene Street or by calling 706-364-7921 for the Center of Hope Social Services Office. Services offered at this office include shelter for single women and women with children, clothing assistance, bus passes (when available), access to showers, and case management.
Other services offered at the Center of Hope location include a hot evening meal for anyone in need 365 days per year, overnight shelter for transient men, and a drug and alcohol rehabilitation program for men. For more information about these programs call 706-826-7933.
Contact Us:
1765 Broad Street at Crawford Avenue on the Kroc Center Campus
Telephone: 706-922-8330
Telephone hours: 8:30 AM to 12 noon and 1:00 to 4:30 PM
Lobby & Appointment hours: 9:00 AM to 12 noon and 1:00 to 3:00 PM